A 99.9% Server Uptime
The main benefit of creating your own shared hosting platform is that you do not have to worry about compatibility – you set up a given set of software tools in such a manner so as to be compatible with a defined set of hardware parts. The final result is something far more steady and dependable, since there are fewer possible risks of failure. We’ve set up our cloud hosting system atop proven hardware parts together with a significantly customized version of SELinux in order to set up a totally safe and secure environment for your own sites.
This is the reason why, with each of our Linux shared hosting packages we give you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
Along with our cloud hosting system, we’ve also built our very own internal network in each one of our datacenters. Everything is based on top–quality hardware components manufactured by Juniper. Moreover, on every router, we’ve put a firewall with an elaborate set of rules to help filter out all dubious requests.
Thus, in each of our data centers – in our datacenter in USA, in our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe and in our datacenter in Australia, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid with all hosting solutions in each and every datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you’re disappointed with our services, or if you find them inadequate, or if you decide that you should use a Linux VPS rather than a cloud hosting account – we will give you a full refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll keep complete control over your domains even when you delete your account with us.
24/7 Technical Support
We’ve mindfully hand–picked each member of our 24x7 support staff to make certain that we can provide the very best technical support that you can possibly get. Each one of our technicians has several years of experience dealing with web hosting accounts behind his back, therefore they know what they are doing. And they are available to you 24–7 – you’ll be able to reach them at any time and they’ll reply as soon as possible.
Their average response time is under twenty minutes, while with many other hosting firms you need to wait around for days. Plus, we offer a 1–hour response time guarantee. Irrespective of what happens, your enquiries will be answered within sixty minutes.