1 hour ticket response
Prompt assistance is our topmost duty and this is why we’ve got a team of expert client support engineers who are ready to provide a swift solution to any question that you may possibly have. Just send your client support ticket from the Web Hosting Control Panel and we’ll get back to you within 60 minutes at the latest. In fact, we strive hard and aim for a 20–minute ticket response time.
A First–Rate Client Support Service
Each member of our client support staff has lots of years of experience in the Linux shared hosting market and most of them have been with us for at least five years. They all are prepared to answer all your questions in the most competent manner possible.
An Easy–to–Navigate Help Center
Integrated into the Web Hosting Control Panel is an easy–to–navigate Help Center section, which offers a variety of information sources. You can browse through a routinely updated knowledgebase featuring web hosting account administration articles and site management articles, check our step–by–step video tutorials or have a peek at our F.A.Q. repository.