Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Resolution Warranty

  • Each ticket you submit to the tech help staff will be handled in up to 60 minutes. All normal inquiries will be replied to as quickly as possible. However, if the help request you have sent requires assistance from a qualified technician, we will send the ticket to him and will notify you about the delay.

  • Top quality support service

  • Expert Customer Help Service

  • We’ll be on–line for you 24x7x365 to provide information and technical support and also to assist you with any trouble that you may have when working with your virtual server. We can aid you with all pre–installed applications, like your Operating System, server admin panel (based on the VPS type) and the Web Hosting Control Panel made entirely by us.

  • Intuitive help center

  • An Educational Help Zone

  • Each section of the Web Hosting Control Panel that comes totally free with your VPS has an incorporated articles base. You will find an array of extensive how to articles and reviews and an array of step–by–step video classes that present all the necessary site control duties. You can obtain them by pressing the Help or Video control keys in the top right corner of each Control Panel section.